Shipping policy
Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and public holidays).
Estimated Delivery Times
The times below are average estimates after shipment:
- United States: 4 – 7 business days
- United Kingdom: 5 – 8 business days
- Canada: 8 – 15 business days
- Australia: 8 – 15 business days
These timeframes are estimates and may vary due to carrier delays, weather conditions, high-demand periods, or local disruptions.
Shipping Costs
Shipping costs and available delivery methods are displayed at checkout. If free shipping is available, it will be clearly indicated before payment.
Order Tracking
Once your order has shipped, you will receive a tracking confirmation by email at contact@voyabarefoot.us.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are the customer's responsibility unless otherwise stated at checkout.
Delayed, Lost, or Stolen Packages
- Delays may occur for reasons beyond our control (carrier issues, weather, high-volume periods).
- If tracking shows your package as delivered but you haven't received it, please contact the carrier first, then reach out to us at contact@voyabarefoot.us.
- We will assist you with the carrier claims process wherever possible.
Incorrect Address
Customers are responsible for the accuracy of the shipping information provided. If an order is returned due to an incorrect or incomplete address, additional reshipping fees may apply